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On our recent trip to Hawaii, we stayed in three different timeshares on the Big Island of Hawaii. We intentionally stayed at three different properties because the first week we wanted to stay in Kona to be closer to “Two Step,” our favorite place to snorkel, and closer to the volcano park, which we visited. The second two weeks we stayed in Waikoloa Villas, where we hadn’t stayed before, to soak up the Waikoloa experience. Over all, we preferred the Waikoloa properties – here’s why:

Week 1: Wyndham Mauna Loa Village, Kona

This is an older resort located between the Kona Tennis Club and the Sheraton Hotel. The full-size townhouses looked like they were quite nice when new, but they are showing their age, and maintenance is below par. The Tennis Club is large, but it has seen better days and some of it has fallen into disrepair.

Pros:

• Full-size, 2 story townhouse style units

• 2 Bathrooms

• Some units had peaceful golf course views

• Adjacent to the Sheraton Hotel which has bars, restaurants and other amenities, and Manta Ray watching.

• Quiet resort

• Attractive landscaping with water features

Cons:

• The A/C is not powerful enough to cool down the 2nd story, where the living room and kitchen are located.

• The units are showing their age – especially the kitchen.

• Not as clean as it could be – which was unpleasant for cooking.

• The ice maker was not working at all, and maintenance didn’t have a replacement in stock.

• The TV had some adjustment problems and maintenance couldn’t fix it, or replace it.

• No food service on-site.

• Not on the ocean – typical of BI resorts.

• We requested a unit with a distant ocean view, and they gave us the keys to that unit, but it hadn’t been cleaned, so we were reassigned to a unit with a golf course view instead – disappointing.

Overall Score: 2 out of 5 – would not return. The lack of cleanliness and poor AC are a deal killer for me. We’ve previously stayed at the Wyndham Kona Hawaiian Resort and it’s definitely a superior property – I’d stay there next time.

 

Week 2: Kings Land by Hilton, Waikoloa Village

Kings Land is the newest Hilton Property in Waikoloa Village, and it’s a lovely, upscale property, with luxury amenities and great pools.

Pros:

• Large units with upscale decor.

• Clean

• Free daily bottled water available

• 2 Bathrooms

• Over-size luxury master bathroom

• 2 double beds in 2nd bedroom

• Fully equipped kitchen

• Generous supply of upscale toiletries

• Especially comfortable lanai furniture with cushions and pillows

• Attractive golf course views

• Quiet resort

• Great AC

• Free shuttle to the Hilton Hotel and other areas within Waikoloa Village

• Free access to the Hilton Hotel amenities (a savings of $40 per person per day)

• Great pools

Cons:

• Very large resort – a bit of a walk to the main pools and central area.

• Not on the ocean – typical of BI resorts.

• The “cold” water that comes out of the tap is warm, due to the above ground water tanks which supply the Waikoloa Village water, which is not great for some food prep such as washing salad greens.

Overall Score: 4 out of 5 – definitely would return.

 

Week 3: Hilton Kohala Suites, Waikoloa Village

Kohala Suites is also a Hilton property – it’s a little older the Kings Land, but it’s in excellent condition and has similar upscale decor and amenities. I actually preferred the u-shaped kitchen at Kohala Suites to the galley kitchen at Kings Land.

The morning when we were getting ready to check out of Kings Land and to move to Kohala Suites, we called the front desk at Kohala Suites to see if they could store our perishable food until check-in at 4:00. The desk clerk said that she had units available and we could come right over at 9:00 am and check-in. When we arrived with all of our stuff in-tow, we were told that actually there were no units available, but we would be give one as soon as it was cleaned. However, they didn’t give us a room until 4:00, and they checked other people in before us. They had no explanation of what happened, and it was annoying to be told to come on over, and then to wait six hours to check-in. We didn’t ask to check-in early, and we wouldn’t have chosen to sit there all day, if we had known they wouldn’t check us in until 4:00.

Pros:

• Large units with upscale decor

• Clean

• Fully equipped kitchen

• 2 Bathrooms

• Over-size luxury master bathroom

• 2 double beds in 2nd bedroom

• Master Bedroom has a comfortable work station with office chair

• Generous supply of upscale toiletries

• Lanai has comfortable upholstered furniture and a dining table

• Attractive golf course views

• Quiet resort

• Great AC

• Free shuttle to Hilton Hotel and other areas within Waikoloa Village.

• Free access to Hilton Hotel amenities (a savings of $40 per person per day)

Cons:

• Pool rather small for the size of the resort.

• Not on the ocean – typical of BI resorts.

• The “cold” water that comes out of the tap is warm, due to the above ground water tanks which supply the Waikoloa Village water.

Overall Score: 4 out of 5 – definitely would return – at 4:00!

 

Please contact me if you are interested in a vacation rental on the Big Island of Hawaii!

tags: Waikoloa, Big Island, Kings Land, Kohala Suites